diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 2875751636
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, ensure you have a strong internet connection. If you still can't receive the OTP, try clicking on "send OTP" again or wait for the allotted time. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should ensure a smooth and updated experience.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for money earned from gaming activities, excluding bonus amounts. The earned funds can be withdrawn once they meet the minimum withdrawal threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI, and all relevant bank information. This will ensure a smooth and secure experience. Ensure all necessary details are accurately and fully filled out.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are designed to be fast and stable, allowing the process to typically take anywhere from 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This restricts the bonus funds themselves from being withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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